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THE PEOPLE WHO TRULY CARE DON'T TELL YOU,

THEY SHOW YOU

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HOW IT ALL STARTED

BEHIND EVERY GREAT STORY

IS AT LEAST ONE WOMAN

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IN THE BEGINNING...

 

...a young girl named Nic Macdonald – yes, she is from a farm – was curious about how to care for the remains of her beloved family cat. Without too much detail, water was involved as well as 'some' oversight from her Dad, a rural vet. Time travel a few decades – it is not polite to say how many – and plane travel 8000 thousand miles, and Dr Nic, who is now a vet, is sipping Chablis on her deck...her curiosity piqued again. 

 

Enter Michelle Kirk, yes, like the captain – loyal to ship and crew, humanistic, trusts her gut and never accepts defeat – but without the  'nerdy quirk' tunic. For a long time – it is not polite to say how long – Michelle had a niggling feeling that people who farewell their pets deserve the option of a personal service not only a clinical one. Nic shared her lightbulb moment with Michelle who then bet the family farm (this time there's no farm; it's just an expression).  

 

In 2023, Nic and Michelle introduced pet lovers to the first environmentally friendly and deeply personal pet farewell service in the South Island... Except it is not only a service, it's a community.   

fire cremation ashes compared to water cremation ashes for pet farewell services
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WATER CREMATION

ALONG CAME WATER

Where fire uses extreme heat that results in a small amount of gritty grey ashes, aquamation involves the gentle flow of alkaline water that creates an abundance of creamy, silky featherlight ashes. 

If you decide to scatter your pet's ashes back into this magnifcent universe, you will find the ashes are so light they will catch on the wind or rest on the water until they find their way back to their place among the family of all things. 

 

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HOW OUR CLIENTS

DESCRIBE US

 

To our clients, we are a crucial source of comfort, reassurance and validation during an emotional time. We offer a sense of being understood and an unhurried experience rather than merely a technical process. 

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HOW OUR VET PARTNERS DESCRIBE US

To the veterinary teams we work with we are a vital, empathetic partner in the grieving process, bridging the gap between clinical care and the deeply personal and emotional journey of losing a beloved family member.

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HOW WE

DESCRIBE OURSELVES

We are pet owners ourselves, which kindles our commitment to treating every animal with the same dignity we would demand for our own. As veterinary nurses we are deeply committed to the values of our profession. 

GET IN TOUCH

Whether you're wanting to farewell your pet in a particular way, searching for a special keepsake, seeking advice, or wanting to share feedback or suggestions, we would love to hear from you.

Email us: hello@gentlewaters.co.nz

Phone us: 022 400 4000

Visit us (by appointment only)

1/44 Curries Road, CHRISTCHURCH

Monday - Friday: 8am to 3pm

Weekends & Public Holidays: 10am - 12pm

We do our best to be available for short-notice appointments, though this isn't always possible. When we can, we gently encourage making arrangements early so everything can be planned with care and without added stress or urgency.

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